Contact Support

We typically respond within 24 hours

Or email us directly at support@doorprofit.com

Support FAQ

How do I contact DoorProfit support?

You can reach DoorProfit support by submitting the form on https://www.doorprofit.com/support/ or by emailing support@doorprofit.com. The team typically responds within 24 hours.

How do I cancel my DoorProfit subscription?

Subscriptions can be cancelled at any time from your account preferences page or by emailing support@doorprofit.com. Access continues through the end of the billing period.

Do you have a mobile app?

Yes. DoorProfit is available on iOS (https://apps.apple.com/us/app/doorprofit/id1660641018) and Android (https://play.google.com/store/apps/details?id=com.doorprofit.android).

Is there a DoorProfit API?

Yes. Developers can access the DoorProfit crime data API at https://api.doorprofit.com. Contact support for enterprise pricing and authentication credentials.

How do I report a data issue or request a correction?

Email support@doorprofit.com with the address and the specific concern. Crime data is sourced from state and local law enforcement agencies and the FBI UCR/NIBRS programs; if an upstream record is incorrect, the team coordinates with the source agency to fix it.

What are DoorProfit's support hours?

DoorProfit support operates 9:00 AM to 6:00 PM Central Time, Monday through Friday. Messages received outside those hours are answered on the next business day.